How do I pay? online payments are secure and encrypted using the latest encryption software… We do not store your payment information.

We accept all the following payment methods: Visa, Mastercard, American Express & Discover. We also accept Apple Pay (requires Safari web or iOS browser).

How long will my order take?

Depending on the size and complexity of your order, most of our “In Stock” signs and print items will take 3-5 business days for printing and then 2-4 business days to ship.

If you require expedited “RUSH” service please add that to the notes or select the option before checkout.

For “Custom” signage and print jobs please allow additional production time.

I selected “Design Service” what happens next?

If you selected “DESIGN SERVICE” when placing your order. Our design partner Yellowbox will assign a project manager and graphic designer. You will receive an email or call from one of them with details regarding your next steps.

To better prepare for the design process here are some things you can do:

  • Collect your Assets: logo, images and content… we recommend that you provide vector files. These include; .AI, .PDF, .eps. If you do not have these file types please ask Yellowbox for more options. 
  • Gather the content that you would like on your product. This is best organized on a single word document or email. The more specific you are the closer the designer will be to your desired product. 
  • Be clear and concise about what you want on your signage and the colors you want to use… if your colors are specific to you and need an exact match please include the HEX code or Pantone Color match.

How do I upload art?

Before you check out click the ‘choose files’ link on the cart page. Select the files you are printing from your computer. (Art File(s) will be attached with your order.)

  1. If you are working with Yellowbox on designs then you need to reference the order / invoice number to your Yellowbox project manager.
  2. If you have multiple complex images and a large order please use Dropbox and email the link to

What art file formats do you accept?

.PDF, .EPS, Adobe Illustrator.

What resolution does my art need to be at?

Minimum 125 DPI for Large Format (Preferably 300DPI for small printed material)

What color mode do you print in?

CMYK & Pantone

What does approving my graphic proof mean?

Approving your proof confirms you are aware of your image quality of the file(s) you have provided. Layout and spelling is ALL Correct.

I need a little more help getting my art file ready. Do you have Graphic Guidline to check?

Yes, click Graphic Specifications for more graphic specifications. If you need extra help, you can contact our graphics department at

Where can I find graphic templates, set-up instructions and specification (spec) sheets?

Click Templates. Find the template that matches your purchased items.

I don’t see what I am looking for on the website.

While we aim to make as simple and efficient as possible, we know some custom orders require more information to fulfill. Please email us at to start the conversation with one of our print or signage experts.

Saving out a file in Illustrator

  • Make sure all of your fonts are outlined and all of your images are embedded. 
  • Go to file -> save as -> choose Adobe PDF (PDF) then hit SAVE
  • Click the “Adobe PDF Preset” dropdown and choose “High Quality Print” 
  • Uncheck the “Preserve Illustrator Editing Capabilities”
  • Click Save PDF

Saving out a file in Photoshop

  • Go to file -> save as -> choose Photoshop PDF (PDF) then hit SAVE
  • Click the “Adobe PDF Preset” dropdown and choose “High Quality Print” 
  • Uncheck the “Preserve Photoshop Editing Capabilities”
  • Click Save PDF




2327 Commerce St #100 Houston, TX 77002

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Custom Design



2327 Commerce St #100 Houston, TX 77002